Privacy Policy

Effective Date: January 1, 2026

Entity: RAMZZ – Refined Oil Trading LLC (“RAMZZ.AE”)

Location: Dubai, United Arab Emirates

At RAMZZ, our core values of Integrity and Excellence extend to how we handle your professional data. As a global leader in energy trading, we recognize that transparency is the foundation of the trust that moves nations. This Privacy Policy outlines how we collect, use, and protect your information when you engage with our refinery-direct energy solutions.

1. Information We Collect

To facilitate global energy trades and maintain our 24/7 responsiveness, we collect information necessary for high-level B2B transactions:

  • Corporate Identity Data: Company name, registration details, and authorized signatory information.

  • Contact Information: Professional email addresses (e.g., @company.com), phone numbers, and office locations (Dubai Investment Park or international branches).

  • Trade Documentation: Information provided in Letters of Intent (LOI), ICPOs, and Bank Comfort Letters (BCL) required to initiate trade.

  • Technical & Usage Data: IP addresses and cookies used when visiting Ramzz.ae to ensure a seamless digital experience.

2. How We Use Your Information

We utilize your data strictly to uphold our “Safety First” approach and operational excellence:

  • Trade Execution: Processing orders for ULSD, Jet Fuel, Gasoline, and other petroleum products.

  • Compliance & KYC: Conducting mandatory Anti-Money Laundering (AML) and “Know Your Customer” (KYC) screenings as per UAE and international regulations.

  • Logistics Coordination: Sharing necessary data with maritime experts and inspection bodies (SGS/Intertek) to ensure CIF/FOB delivery.

  • Communication: Providing real-time market shifts, pricing updates, and SPA (Sales and Purchase Agreement) notifications.

3. Data Security & Integrity

In the 2026 “High-Efficiency Era,” we employ state-of-the-art encryption to protect your corporate intelligence.

  • Restricted Access: Only our specialized Trading Desk, Compliance, and Legal teams have access to sensitive trade documents.

  • Zero-Leaking Policy: We do not sell, rent, or trade your corporate data to third-party marketers. Your business strategy remains confidential.

4. International Data Transfers

As a bridge between Dubai refineries and over 50 international ports, your information may be transferred across borders. We ensure that all global partners adhere to data protection standards equivalent to the UAE Data Protection Law and GDPR where applicable.

5. Your Professional Rights

You maintain control over your corporate data. You have the right to:

  • Access & Rectify: Request a copy of the data we hold or correct any inaccuracies in your corporate profile.

  • Data Erasure: Request the deletion of your data once contractual and legal retention periods (e.g., tax and audit laws) have been met.

  • Opt-Out: Unsubscribe from market analysis or promotional updates at any time.

6. Cookies and Tracking

Our website uses cookies to optimize your browsing experience. This allows us to recognize returning partners and provide a faster, more “Agile” interface. You can manage your cookie preferences through your browser settings.

7. Contact Our Compliance Team

For questions regarding this policy or to exercise your data rights, please contact our Legal & Compliance department:

RAMZZ – Refined Oil Trading LLC Office 4-F1, First Property Investment

Dubai Investment Park, Dubai, UAE

Email: info@ramzz.ae

Call: +971 56 532 8147